KGB DEALS FAQs

Q: How do I redeem the voucher code?
A: After adding the product to your basket, you will be redirected to the basket page. Enter your voucher code on this page in the "Enter Promotion Code" text box and press "Apply".

Q: My KGB voucher code does not work. Am I doing something wrong?

  1. In the first instance, please allow 72 hours after the end of the deal for your voucher code to be activated.
  2. If you are still unable to redeem your voucher, please ensure that you have typed the voucher code correctly (including any characters e.g. hyphen).
  3. If this is unsuccessful, please send an email to sales@pierrecardintabletpc.co.uk with your name and voucher code.

Q: My voucher worked previously but no longer works. Can you help?
A: The voucher code is for one-time use only. If you experienced a problem during your first usage, please send an email to sales@pierrecardintabletpc.co.uk with your name and voucher code.

Q: I’m concerned that the deal ended yesterday but I still have not redeemed my voucher. What happens now?
A: No problem. Regardless of when the deal ends on KGB Deals, you can still redeem your code on the Pierre Cardin Website.

Q: How long will it take for my order to arrive?
A: For KGB customers only, please allow up to 14 working days for delivery - all orders are dispatched after the KGB deal has ended.

Q: Can I pay over the phone?
A: Unfortunately, we are unable to accept payments by phone.

Q: Does the tablet come with the Marketplace?
A: Yes, the tablet is pre-installed with the official Android Marketplace where you can download 1000’s of apps.